Do you have at least two hours a week to spare and are willing to use them to assist The Landings Security Team? You even can choose the day and timeslot that works best for you.
Previously, Security had a volunteer program that was eliminated during the onset of COVID-19. Recently, the Security Committee recommended that this program be reinstated and TLA’s Board approved.
Volunteers will be stationed primarily at the Oakridge or Deer Creek Village gates or assigned to other locations as needed, such as the North Gate during peak traffic hours. If you are interested in volunteering to help Security, please click here to fill out and submit an application. We can’t wait to hear from you!
Below are some additional details you may find helpful.
Responsibilities
- Assist North ACF Officer with processing vendors and guests during peak traffic hours
- Answer telephones and enter preauthorized expected arrivals in TLA’s access management system
- Provide support during special events and functions, including answering phones, access management, and assisting with parking or traffic control. Monitor video surveillance system and assist with searching archived footage
- Assist the Traffic & Safety Compliance Officer with locating vehicle-related information
- Assist Security Director, Training Captain, and Executive Assistant with information retrieval, data verification, and analysis
- Educate residents on security policies and procedures to promote community awareness
- Promote security awareness and foster collaboration between TLA, property owners, and relevant entities
- Refer questions or service requests outside of the scope of Volunteer duties to an on-duty Security Officer or Supervisor
- Train and assist residents in preauthorizing expected arrivals (vendors and guests) through various methods
- Uphold and support TLA’s mission and vision in all Volunteer activities
- Serve as a professional representative of TLA when engaging with residents and guests
- Perform other duties as assigned by the Security Director or Security Committee
Required Skills and Qualifications
- Successfully pass a criminal background check
- Adhere to TLA’s policies regarding confidential information
- Possess strong interpersonal and communication skills
- Demonstrate effective conflict resolution abilities
